Please note that this initiative, including all supporting research and documentation, took place between June 2021-February 2022. The library contains promising practices identified during that time, but may not reflect current data or outcomes from these efforts. If you have questions or would like further information, please contact us.

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Operational Excellence in COVID-19 Management

Numerous stories of excellence in COVID-19 operations and management have emerged across the country. These bright spots cut across the various aspects of the patient journey - resource allocation, hospital management, triaging processes, oxygen capacity planning, and health workforce training and communication. The following promising practices are examples of operational excellence. Have other examples? Comment on any case study to share! Interested in replicating these promising practices to your own setting? Reach out to learn more. 

Key Learnings

  1. Decentralizing management of testing, contact tracing, hospital admissions and oxygen allocation improved the ability of officials to triage and allocate resources effectively
  2. Advance planning for increased oxygen supplies prevented bottlenecks and rational management of oxygen for those with moderate disease conserved supplies 
  3. Leveraging real-time data ensured contact tracing of patients and monitoring of bed occupancy, oxygen availability and vaccination progress
  4. Communicating scientific data with expedience and transparency: Weekly and daily reports based on granular data help the government to make policies and educate the public on the real incidence

Achieving 95 Percent Vaccination in Two Days, the Bankatwa Way

Andhra Pradesh: A Frontrunner in Adopting Telemedicine

The Assam Model: Optimizing Available Resources to Contain the Spread of COVID-19

The Bhandara Model: Becoming Maharashtra’s First COVID-19-Free District

The Bhubaneswar Model: Achieving Vaccination Coverage at the City Level

Burari COVID-19 Center: Created Within a Week to Deliver Quality Care in a Low-Cost Setting

The Child in Need Institute: Responding to the COVID-19 Crisis in Eastern India with Familiar Tools and Innovative Technologies

Community COVID-19 Care Centers: A Community-led Model for COVID-19 Case Management

COVA App: Technology-Based Response for COVID-19 Management in Punjab

COVID-19 Surveillance Reporting from Nagaland

The Dharavi Model: Containment Strategies to Prevent the Spread of COVID-19 in Urban Slums

Greater Chennai Corporation’s Response to COVID-19

Gujarat’s Dhanvantari Raths: Taking COVID-19 Care to the People

Home Isolation Tracking (HIT) Covid App: Technological Innovation by Bihar Government

Indian Army: Supporting Civil Administration with National Medical Infrastructure to Fight COVID-19

Introduction to The Mumbai Model: COVID-19 Response

Kerala’s Response to COVID-19: Introduction & Part One - Proactive sampling and testing

Kerala’s Response to COVID-19: Part Two - Contact Tracing, Surveillance, Isolation, and Quarantine

Kerala’s Response to COVID-19: Part Three - Oxygen Planning and Management

Kerala’s Response to COVID-19: Part Four - Involvement of Local Self Governments and Community

Khaana Chahiye: Mumbai’s Citizen Movement to Combat the Hunger Crisis after the COVID-19 Lockdown

MillionICU: Government Hospitals Leverage Deep-Tech Solutions to Reduce Burden on Health Workers

MissionICU and 10BedICU: Rapidly Strengthening ICU Capacity in Towns and Rural Areas

The Mumbai Model - Part One: Planning and Achieving Oxygen Self-Sufficiency

The Mumbai Model - Part Two: Augmenting the Health Care Infrastructure through Collaborative Efforts

The Mumbai Model - Part Three: Effectively Decentralizing Management of COVID-19 through Dedicated War Rooms

The Nandurbar Model: Planning for a Second Wave at the District Level

Sanjeevani Pariyojana – Supervised Home Care for COVID-19 Patients

Ziqitza Healthcare: Strengthening Emergency Medical Services for Last-Mile Support

Explore Other Themes

Ensuring Successful COVID-19 Vaccination Campaigns

Ensuring Successful COVID-19 Vaccination Campaigns
Rational and Evidence-based Patient Management

Rational and Evidence-based Patient Management
Cross-Sectoral Collaboration for COVID-19 Response

Cross-Sectoral Collaboration for COVID-19 Response
Technological Innovations for COVID-19

Technological Innovations for COVID-19

Learn more & replicate a promising practice

We hope to enable peer-to-peer learning and adaptation of positive outlier practices to appropriate settings. If you are interested in connecting with the experts responsible for these promising practices so that you can adapt them in your own setting, or for any additional questions, please contact us at IndiaCOVIDBrightSpots@gmail.com.  

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